Life coaching for career-driven women

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Last Modified: May 6, 2020

Protecting your private information is our priority.  This privacy notice (“Privacy Notice”) applies to  Emily Lingeman, and her affiliates, successors and assigns (hereinafter, variously “Emily Lingeman”, “we”, “us”, or “our”), and our website and/or use of any mobile versions, content, products, services and any sites Emily Lingeman has now and/or in the future (collectively, the “Services”), and outlines our principles for collecting, using and protecting information that we maintain about any person whose personal data is being collected, held or processed by us including without limitation customers and/or site visitors (hereinafter the “Individual(s)” or “you”).   

By using the Services in any manner, you indicate to Emily Lingeman that you have read and accept our Privacy Notice and consent to the data practices described in this Privacy Notice.  If you do not accept this Privacy Notice or do not meet or comply with the provisions set forth herein, then you may not use the Services. If required by applicable law, we will seek your express consent to process personal data (i) provided by you and/or (ii) collected during your use of the Services.  Any consent shall be entirely voluntary.  In the event you do not provide consent to use or process your personal data, then you may not access and/or use the Services.

INFORMATION WE COLLECT

When you use the Services, you may provide Emily Lingeman with two main types of information: (1) personally identifiable information that you knowingly choose to disclose, which is collected on an individual basis, and (2) general user information that does not contain personally identifiable information, which is collected on an aggregate basis as you browse and use the Services. We collect information from you when you (a) use and/or access the Services, (b) open and/or respond to our emails, (c) contact Emily Lingeman, (d) visit any page online that displays our content, (d) schedule services and make purchases through the Services, and/or (e) provide information to any of our customers, partners, and/or other users.

Personally Identifiable Information You Choose to Provide

We may ask for certain personal information from you for the purpose of providing to you content and/or services that you request.  We collect personal information such as your: (i) personal and/or business contact information (including name, telephone number, email and address, and business website address); (ii) financial information (such as credit card number, expiration date, verification number, and billing address); and/or (iii) preferences and behavior (such as record of comments, responses and questions asked).  Once you register, you have opted in to receive electronic communications from Emily Lingeman.  Emily Lingeman may also provide you with the opportunity to participate in surveys through the Services.  If you participate, we will request certain personally identifiable information.  Participation in surveys is completely voluntary and you therefore have a choice whether to disclose such information. We will collect and process your contact data as provided in the surveys.

Information We Collect Automatically

Cookies:  In an effort to be transparent with our data collection practice and the technologies we use to provide the Services, the following explains how we use Cookies. We use Cookies and web log files to improve the website experience and quality of the Services, and to customize your experience, by tracking website usage and trends, conducting research and development for additional services, and determining marketing efforts.  A “Cookie” is a tiny data file that resides on your computer, mobile phone, or other device, and allows Emily Lingeman to recognize you as a user when you return to our website using the same device and web browser and enables Emily Lingeman to collect information about how you use our Services.  Information gathered through Cookies may include the date and time of visits, the pages viewed, and time spent at using the Service.  If you do not agree to our use of Cookies, you should set your browser settings accordingly or not use the Services. Emily Lingeman uses Cookies and web log files for the following, which may include without limitation (i) to track usage and trends, (ii) to improve the quality of the Services, (iii) to customize your experience and/or (iv) to compile anonymous, aggregated information that allow us to understand how our Services are used.  Cookies are categorized by how long they are stored and their function.  The Cookies Emily Lingeman uses are as follows:

  • Persistent Cookies: Persistent Cookies remain on a visitor’s device for a set period of time specified in the Cookie. They are activated each time that the visitor visits the Services that created that particular Cookie.
  • Session Cookies: Session Cookies are temporary and deleted from your computer when you close your web browser. They allow Emily Lingeman to link the actions of a user while using the Services.
  • Strictly Necessary Cookies: Strictly necessary Cookies are essential to navigate around the Services and to use its features.
  • Performance Cookies: Performance Cookies collect anonymous data for statistical purposes on how users use the Services, they don’t contain personal information and are used to improve the user experience.
  • Functionality Cookies: Functionality Cookies allow Emily Lingeman to operate the Services in accordance with your choices, such as ‘remembering’ you in between visits.

You may remove or block Cookies using the settings in your browser, but in some cases that may impact your ability to use the Services and/or impact your user experience while using the Services.  By accessing or using the Services, you consent to the placement of Cookies on your device as described in this Privacy Notice.  If you prefer not to receive Cookies through the Services, you may control how your browser responds to Cookies by adjusting the privacy and security settings of your web browser. 

Aggregate:  We may collect non-identifying and statistical information about the use of our Services, such as how many visitors visit a specific page, how long they stay on that page and which links, if any, they click on, system configuration information, and/or other interactions with the Services.  This information represents a generic overview of our users, including their collective habits. Information collected in the aggregate is not associated with you as an individual.

Analytics:  We use analytic software to gather statistics and usage trends for product and service improvement purposes.  The Service may record data from your phone, tablet, or computer such as how frequently you use the Service, what actions you take and performance data.

Pixels:  We use “visitor action pixels” from Facebook Inc (“Facebook”) on our Services. This allows user behavior to be tracked after they have been redirected to the provider’s website by clicking on a Facebook ad. This enables us to measure the effectiveness of Facebook ads for statistical and market research purposes. The data collected in this way is anonymous to us, i.e. we do not see the personal data of individual users. However, this data is stored and processed by Facebook, which is why we are informing you. Facebook may link this information to your Facebook account and also use it for its own promotional purposes, in accordance with Facebook’s privacy policy. You can object to the collection of your data by Facebook pixel, or to the use of your data for the purpose of displaying Facebook ads by contacting Facebook. 

Other Tracking Technologies: We may supplement information you provide to us with information from other sources, such as information to validate and/or update your address, payment card and/or other demographic information.  This information is used to maintain the accuracy of information on our Services and for internal analysis. We may also use clear gifs, pixel tags and web beacons, which are tiny graphic images placed on website pages and/or in our emails that allow us to determine whether you have performed specific actions and are further used to track online movements of our users.  In contrast to Cookies, which are stored on your computer’s hard drive, clear gifs are embedded invisibly on web pages.  We do not tie the information gathered by clear gifs to your personally identifiable information. 

Third Party Services:  To support the services we provide to you, we may use services hosted by third parties, including without limitation, ‘PayPal’ and ‘Stripe’.  These services may collect information sent by a browser as part of a web page request, including ‘Internet Protocol’ addresses, browser software, and/or clickstream patterns. We may link the information we record using tracking technology to personal information we collect.  In addition, we may allow third parties to use Cookies in connection with your use of the Services.  They may collect and store the same type of information and use it similarly to Emily Lingeman, as described above.

HOW WE USE INFORMATION

General Use

We use information collected as described in this Privacy Notice to provide you with the Services and/or information and/or content that you have requested, and, in some cases, to contact you about our products, features and/or other services.  We also use the information collected to take the following actions: 

  • operate, maintain and improve the Services;
  • provide coaching related services;
  • answer questions and respond to your requests;
  • perform analytics and conduct research;
  • send you reminders, support and marketing messages;
  • manage our administration of the Services;
  • analyze programs, products and services we offer;
  • collect feedback from you about third-party products and/or services;
  • provide tailored ads based on your information and/or preferences provided while using the Services;
  • inform you about products, events and/or other promotional purposes;
  • use information for affiliate marketing activities; and
  • use information for other purposes about which we notify you.

If you use the Services, you agree to receive certain communications from us including but not limited to the following:

Special Offers, Newsletters and Updates.  We will occasionally send you information on products, special deals, promotions and newsletters.  Out of respect for your privacy, you may elect not to receive these types of communications by contacting us at info@emilylingeman.com.

Customer Service.  Based upon the personally identifiable information you provide us, we will communicate with you in response to your inquiries and reviews, to provide the services you request and to manage your account. We will communicate with you by email or telephone, as you may elect. 

Parties with whom we may share your information:

Service Providers.  We may share your personally identifiable information as well as information from tools like log files, and device identifiers and location data (such as usage data, referring/exit pages and URLs, platform types, number of clicks, etc.), with employees, contractors, and/or agents that help Emily Lingeman provide the Services to you (“Service Providers”). Our Service Providers will be given access to your information as is reasonably necessary to provide the Services. We will not share your personally identifiable information in ways unrelated to those described in this Privacy Notice without providing you with an opportunity to opt out of such use or otherwise prohibit such unrelated use. Certain Service Providers will automatically collect non-identifying information about your use of the Services by using technologies as similarly used by Emily Lingeman, and Emily Lingeman shall not have any liability related thereto.  You agree to release Emily Lingeman from any and all liability arising from any unauthorized disclosure of your personal information due to a third-party services data breach.

Compliance with Laws.  Emily Lingeman will not disclose your personal information to third parties except as set forth in this Privacy Notice and in the following circumstances: (i) to investigate and defend Emily Lingeman’s members against any third party claims and/or allegations and/or otherwise to protect Emily Lingeman from liability, (ii) to investigate, prevent and/or take action regarding suspected and/or actual illegal activities, (iii) to assist government enforcement agencies, respond to a legal process and/or comply with the law, (iv) to exercise or protect the rights, property and/or personal safety of the users of the Services and/or (v) to protect the security and/or integrity of the Service.

Business Transfer.  If we sell or otherwise transfer part or all of Emily Lingeman or our assets to another organization (e.g., in the course of a transaction such as a merger, acquisition, bankruptcy, dissolution, liquidation, etc.), your information such as name and email address, user content and/or any other information collected through the Services may be among the items sold and/or transferred.

INFORMATION CHOICES

Your Information Choices

We respect your privacy and give you an opportunity to opt out of receiving announcements of certain information.  Although we think that you benefit from a more personalized experience when we know more about you and what you like, you can limit the information you provide to Emily Lingeman, and you can limit the communications that Emily Lingeman sends to you.  If you visit the Services and volunteer personally identifiable information, you can opt out of receiving notifications, and you may review, modify, update, and/or delete such personally identifiable information by contacting us at info@emilylingeman.com.  Please be aware that even after your request for a change is processed, Emily Lingeman may, for a time, retain residual information about you in its backup and/or archival copies of its database, and reserves the right to access and utilize collected user data in the future.  Please be aware that we may still email you non-commercial emails related to your account and your transactions through the Services.  Following termination and/or deactivation of your account, Emily Lingeman may retain collected information and data (including without limitation your profile information) for a commercially reasonable time for backup, archival, and/or audit purposes, and reserves the right to access and utilize collected user data in the future. In some cases, if you choose not to provide Emily Lingeman with requested information, you may not be able to use and/or access all of the Services. 

CAN-SPAM Act 

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out penalties for violations.  To be in accordance with the CAN-SPAM Act we agree to the following:

  • We will not purposefully email recipients who have previously opted out of their communication.
  • We will remove opt-outs from our email list within ten (10) business days
  • We will provide an opt-out mechanism that makes it easy for you to opt out of future messages.
  • Our emails will include our contact information for any inquiries or questions.

If at any time you would like to unsubscribe from receiving future emails, you can email us and we will promptly remove you from ALL correspondence.  As for third party websites, please contact them directly to unsubscribe and/or opt out from their communications.

General Data Protection Regulation (GDPR)

If you are from the European Economic Area (“EEA”), Emily Lingeman’s legal basis for collecting and using the personal information described in this Privacy Notice depends on the personal data we collect and the specific context in which we collect it.  Emily Lingeman may process your personal data because (i) we need to enter into a contract with you, (ii) you have given us permission to do so, (iii) the processing is in our legitimate interests and it’s not overridden by your rights, (iv) for payment processing purposes, (v) to comply with the law.  Emily Lingeman will retain personal data for as long as necessary for the purposes set forth in this Privacy Notice or otherwise to the extent necessary to comply with our legal obligations, resolve disputes and enforce our legal agreements and policies.  We will also retain general aggregated data for internal analysis purposes and for other uses as set forth in this Privacy Notice.

If you are a resident of the EEA, you have certain data protection rights.  Emily Lingeman aims to take reasonable steps to allow you to correct, amend, delete or limit the use of your personally identifiable data.  If you wish to be informed what personally identifiable data we hold about you or if you want to be removed from our systems, please contact us.  In certain circumstances, you have the following data protection rights:

  • The right to access, update or to delete the information we have on you. Please contact us so that we may assist you.
  • The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
  • The right to object. You have the right to object to our processing of your personally identifiable data.
  • The right of restriction. You have the right to request that we restrict the processing of your personal information.
  • The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
  • The right to withdraw consent. You also have the right to withdraw your consent at any time where Emily Lingeman relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests.  You also have the right to complain to your local data protection authority about our collection and use of your personal data. For more information, please contact your local data protection authority in the EEA.

Your California Privacy Rights

Under California Consumer Privacy Act (“CCPA”), California residents are entitled to receive the right to access and obtain a copy of your personal information. You may write us and ask for records of any and all personal information. The CCPA requires businesses to disclose (1) the categories of personal information the business collected about Individuals, (2) the categories of sources from which personal information is collected, (3) the business or commercial purpose for collecting or selling personal information, (4) the categories of third parties with whom the business shares personal information, and (5) the specific pieces of personal information the business has collected about the Individual. To obtain such information from Emily Lingeman, please email your request to info@emilylingeman.com and we will provide a list of categories of personal information disclosed within thirty (30) days of receiving such a request.  This request may be made no more than once per calendar year.  We reserve the right not to respond to requests submitted in ways other than those specified above. The followingexceptions may prevail with respect to fulfillment of data access requests: (a) Emily Lingeman may not provide personal data to an Individual, if management determines that we cannot identify the Individual in our systems because the data we have has been de-identified to the extent that identification is not possible; and/or (b) Emily Lingeman may not provide personal data to an Individual, if the Individual is involved in a civil or criminal proceeding with Emily Lingeman.

Information You Share Socially

The Services may allow you to share your actions, content and information publicly or with friends.  We are not responsible for maintaining the confidentiality of any information you share publicly or with friends.  The Services may also allow you to connect with us on, share on, and use third-party website, applications and services.  Please be mindful of your personal privacy needs and the privacy needs of others, as you choose whom to connect with and what to share and make public.  As a reminder, we do not control the privacy practices of third parties, so please contact other sites if you want to learn about their privacy practices.

SERVICE ELIGIBILITY AND CHANGES

Children and Minors. Emily Lingeman does not knowingly collect personally identifiable information from children under the age of thirteen (13). If we learn that we have collected personal information from a child under age thirteen (13), we will delete such information as quickly as possible. If you believe that a child under the age of thirteen (13) may have provided us personal information, please contact us at info@emilylingeman.com. By using the Services, you represent that you are at least eighteen (18) years old and understand that you must be at least eighteen (18) years old in order to create an account and/or purchase the goods and/or services through the Services.

Changes to Privacy Notice.  In general, changes will be made to this Privacy Notice to address new or modified laws and/or new or modified business procedures.  However, we may update this Privacy Notice at any time, with or without advance notice, so please review it periodically. We will update the ‘Last Modified’ date above and may provide you additional forms of notice of modifications and/or updates as appropriate under the circumstances.  You can determine when this Privacy Notice was last revised by referring to the date it was “Last Modified” above.   Your continued use of the Services after any modification to this Privacy Notice will constitute your acceptance of such modifications and/or updates.

SECURITY

We work hard to secure your personal information from unauthorized access to and/or unauthorized alteration, disclosure and/or destruction of information we hold.  Emily Lingeman has adopted appropriate physical, electronic and managerial procedures to safeguard and secure the personal information we process.  We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. Your account is protected by password for your privacy and security.  We periodically review our information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to systems.  When your credit card information is transmitted via the Services, it will be protected by industry-standard data encryption technology used by our third party Service Providers and processors, and internal policies used by Emily Lingeman. Because the internet is not a completely secure environment, Emily Lingeman cannot warrant the security of any information you transmit to Emily Lingeman or guarantee that information on the Services may not be accessed, disclosed, altered, and/or destroyed by breach of any of our physical, technical and/or managerial safeguards.  Please do your part to help Emily Lingeman. You are responsible for maintaining the secrecy of your unique password and account information, and for controlling access to emails between you and Emily Lingeman, at all times.  Please limit your access to your computer and/or mobile device and/or browser by signing off after you have finished accessing your account. We are not responsible for the functionality, privacy and/or security measures of any other organization.

DATA RETENTION

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.  To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use and/or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.  In some circumstances we may anonymize your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.  We may retain information (including, without limitation, your personally identifiable information) for a commercially reasonable time for backup, archival, audit purposes, and/or to comply with legal obligations, resolve disputes and enforce agreements. In some cases, if you choose not to provide Emily Lingeman with requested information, you may not be able to use and/or access all of the Services. You can request further details of retention periods for different aspects of your personal data by contacting us. Notwithstanding the foregoing, Emily Lingeman reserves the right to retain your personal data indefinitely.  If and when retention period(s) expire(s), then Emily Lingeman will destroy your data  information in compliance with the Illinois Personal Information Protection Act,  815 ILCS 530/40.

DATA TRANSFERS; USE OUTSIDE DEFINED AREA

Please be aware that the Services are subject to United States laws, including those governing privacy and security of your information.  By using the Services, you agree and consent (and represent that you have the authority to provide such consent) to the information collection, use and sharing practices described in this Privacy Notice and understand that the laws of the United States and other countries and territories related to the foregoing may differ from those of other countries and may not be as protective as the laws in the country where you reside.  Regardless of the laws in place in such countries, we will treat the privacy of your information in accordance with this Privacy Notice.  Those who choose to access the Services from other locations do so at their own risk and are responsible for compliance with applicable local laws.  In the event you are using the Services outside of the United States, you agree as follows: (i) you consent to having your personal data transferred to and processed in the United States; (ii) if you are located in a country embargoed by the United States, or are on the U.S. Treasury Department’s list of ‘Specially Designated Nationals’ you will not engage in commercial activities on Emily Lingeman (such as advertising or payments); and/or (iii) you will not use Emily Lingeman if you are prohibited from receiving products, services or software originating from the United States.

OTHER WEB SITES AND SERVICES

We are not responsible for the practices employed by any websites and/or services linked to and/or from the Services, including the information and/or content contained therein. Please remember that when you use a link to go from the Services to another website and/or service, our Privacy Notice does not apply to such third-party websites and/or services. Your browsing and interaction on any third-party website and/or service, including those that have a link on the Service, are subject to such third party’s own rules and policies. In addition, you agree that we are not responsible and do not have control over any third-parties that you authorize to access your personal information. If you are using a third-party website and/or service and you allow them to access your personal information, you do so at your own risk.

LANGUAGE

The governing language of this Privacy Notice is English, which shall prevail over any other languages used in any translated document.

HOW TO CONTACT US

If you have questions and/or comments about this Privacy Notice, please email us at info@emilylingeman.com.  Because email communication is not always secure, please do not include credit card or other sensitive personal information (such as race, ethnic origin, health and the like) in your emails to us.